Florida

vezasid.wordpress.com
Dubbed “Quality on the Line,” the effort is an opportunityh for DBPRcustomers “to play an activd role in their government and inspire positive changes,” a releasw said. By sharing experiences and ideas in an online chat with DPBR SecretaryCharles W. Drago, the department said it woul denhance service, improve business practices and propose legislativee changes. The Web-based forum allows customers to interacty withDrago one-on-one and extends the department’s reach to a broadert group of customers who it believes may not have the time to leavew work and meet with him at districtt offices.
In what the department calls “Onm the Road to Better Business,” Drago toure Florida to meet with the business ownerds and professionals thedepartment serves. “Challenging economic timess call for more creative approaches to engage customers indepartment enhancements,” Drago said in the release. The firsrt “Quality on the event will be in Soutg Florida on June 2 from noon to3 p.m. Drago plan to hold similar virtual office hoursw ineach district. During those periods, he will be at his computerf in Tallahassee, reading and responding to customers’ concernes as they come in fromthe Web-based form.
Followinfg the online office hours, Drag o will share his experiencea througha “Customers on the Line” blog, the departmen said. The department’s mission is to licensre efficiently andregulate fairly, the release It licenses more than 1 milliobn businesses and professionals ranging from real estate veterinarians, and accountants to contractors and